Dedaindustrie S.r.l., Via Leonardo da Vinci 21/23, Campagnola Cremasca, Italy (hereinafter “Dedaindustrie”), guarantees its Deda Elementi branded products to be free from defects in materials or workmanship within the terms and conditions of this Limited Warranty. If a product is found by Dedaindustrie to be defective, it will be repaired or replaced, at the option of Dedaindustrie, free of charge, by an authorized Deda Elementi Distributor of the nation where the retail sale occurred (please make sure that after-sales service is available before making a purchase).

Please note that in addition to this policy you may have specific legal rights granted by your national or state laws regarding warranties of consumer products.


This warranty does not cover: A) products without a legitimate sales receipt, because the date and place of retail purchase cannot be determined and because they may be of illegal or illicit origin (stolen, smuggled, sold in violation of fiscal laws etc); B) products whose identification markings have been removed (serial numbers, lot numbers, product code etc); C) products which reached the end of their normal lifespan; D) damage resulting from accidents, alteration, neglect, misuse or abuse, lack of reasonable or proper maintenance, corrosion, improper assembly, repairs improperly performed or replacement parts improperly installed, use of non-compatible replacement parts or accessories, use with non-compatible components, modifications not recommended or approved in writing by Dedaindustrie, normal wear and deterioration occasioned by the use of the product, commercial use; E) cosmetic imperfections in the surface, finish, or appearance of the product which were apparent or discoverable at the time of purchase of the product; F) damage occurring during shipment or transport of the product; G) any consumable part; H) any expenses related to the transportation of the product to or from an authorized Deda Elementi Distributor; I) labor costs to remove the product from the bicycle; J) compensation for inconvenience or loss of use while the product is being repaired or replaced; K) products purchased in other nations (please contact the service centers of those nations).


This warranty is made only with the original purchaser of the product and does not extend to any third parties. The rights of the Purchaser under this warranty may not be assigned.


The term of this warranty is 2 years, it shall commence on the date of retail purchase.


This warranty supersedes any and all oral, express or written warranties, statements or undertakings that may previously have been made, and contains the entire Agreement of the parties with respect to the warranty of this product. Any and all warranties not contained in this Agreement are specifically excluded.


Except as expressly provided by this warranty, Dedaindustrie SHALL NOT BE RESPONSIBLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES ASSOCIATED WITH THE USE OF THE PRODUCT OR A CLAIM UNDER THIS AGREEMENT.Some states do not allow the exclusion or limitation of incidental or consequential damages, so this limitation or exclusion may not apply to you


ANY IMPLIED WARRANTY IS HEREBY STRICTLY LIMITED TO THE TERM OF THIS WRITTEN WARRANTY. This agreement shall be the sole and exclusive remedy available to the Purchaser with respect to this purchase. In the event of any alleged breach of any warranty or any legal action brought by the purchaser based on alleged negligence by Dedaindustrie, the Purchaser’s sole and exclusive remedy will be repair or replacement of defective materials as stated above. No Dealer, Agent or Distributor of Deda Elementi products is authorized to modify, extend or enlarge this warranty. The performance of any warranty service under this agreement is not an admission or agreement that the design or manufacture of a product is defective.


In the event of a defect covered by this warranty, the purchaser should contact an authorized Deda Elementi Distributor of the nation where the retail sale occurred (authorized Distributor are listed in the catalogues and in our website www.dedaelementi.com). To be honoured, claims must be submitted within the warranty period and within seven days of discovery of the defect. The determination whether the defect is covered by this warranty is within the sole discretion of Dedaindustrie. Dedaindustrie reserves the right to discontinue products and to change specifications for existing products at any time without notice and shall not be obligated to incorporate new features into products previously sold, even if those products are returned under a warranty claim. Dedaindustrie may replace defective products with similar products in the event that identical products are unavailable. The purchaser must obtain a return authorization number before returning any product to a Deda Elementi Distributor or Service Center for warranty inspection. The number must appear on the outside of the product’s packaging. The issuance of an authorization number does not constitute acceptance of the claim, which will be evaluated by the Distributor or Service Center upon its inspection of the product. The product complete in all its parts should be cleaned (dirty products will not be handled/inspected) and securely packed to prevent damage during shipment and must be accompanied by: A) dated invoice or receipt for proof of date and place of retail purchase; B) detailed description of the problem experienced with the product; C) a chronological list of the efforts made to correct the problem; D) list of the components used in conjunction with the product; E) estimated mileage; F) your name, address, phone numbers and e-mail; G) a specific request if you want that after the handling of the claim your personal data is not preserved for future reference.


Any disputes arising out of this Agreement or the use of this product will be governed by the laws of the country of Italy and will be decided by the Courts of Milano, Italy.


Always install, repair and use your product in strict compliance with the product’s instructions, which are also available as a downloadable file from our web site www.dedaelementi.com

Failure to do so might damage the products and cause serious accidents to the user.

To contact us: service-center@dedaelementi.com